Trendyol Store Management Package

Marketplace Management Service

Marketplace management is a service we provide for businesses that sell or want to sell on online marketplaces. Marketplaces are virtual platforms that bring together products from multiple brands, functioning like a digital bazaar. To stand out in these spaces, brands need strategic and targeted efforts.

Given the scale of online competition, it has become increasingly difficult for businesses to succeed on marketplaces through individual efforts alone. Technological and software solutions enable brands to promote themselves effectively across all areas. Moreover, having a presence on marketplaces not only offers significant advantages but also contributes substantially to sales growth.

What is Marketplace Management?

Marketplace management is a technology-driven service directly related to e-commerce operations. The first step is to understand the various marketplace platforms and determine which ones are most suitable for your business. We have extensive expertise in globally recognized marketplaces and provides comprehensive services to ensure e-commerce brands establish a successful presence on these platforms.

Today, the most popular marketplaces for online shopping include:

• Amazon
• eBay
• Aliexpress
• Etsy
• Çiçek Sepeti
• Trendyol
• Hepsiburada

While these platforms operate similarly, each has different commission structures, product/catalog listing options, and target audiences. The first four platforms cater to a global audience with extensive product ranges, while the others are among Turkey's leading marketplaces.

In our marketplace consultancy, we focus first on identifying the audiences your brand can target. If you have sufficient stock to sell across multiple platforms, promoting your brand on different marketplaces can significantly expand your sales volume.

Our services begin with establishing your brand in the digital marketplace and continue with making your products highly visible on these platforms. From payment solutions to marketing strategies, we offer expertise across all aspects of marketplace operations. Working with our experienced, specialized team enables your brand to achieve meaningful growth in e-commerce in a short period.

Why Do You Need Marketplace Management?

At first glance, you might think it's easy to join online marketplaces without professional assistance. However, the real challenges begin after completing the registration process. Ten years ago, selling online often didn't require external services. Today, with thousands of e-commerce sites competing for attention, marketplace management has become essential.

A marketplace is not just a platform connecting buyers and sellers. Brands that register to sell their products rarely gain visibility without leveraging promotional or "highlighting" options. Marketplaces are customer-focused platforms, using algorithms to showcase products that are most likely to appeal to shoppers based on their behavior and preferences.

Marketplaces can be thought of similarly to search engines. When an e-commerce site is created, it is added to the search index. But being indexed is not enough to appear on the first pages of search results. Websites must be optimized, aligned with search engine criteria, and strategically developed to gain visibility.

Marketplace management works in a similar way. Without proper optimization and alignment with platform algorithms, your products will appear on the later pages of search results. Studies show that customers typically purchase from the first few pages of results. To ensure your brand gains visibility and drives sales, professional marketplace management is crucial.

How We Support Your Marketplace Growth

Our marketplace management services are fully professional and follow systematic processes tailored to each type of marketplace. Since the approach varies depending on the platform you wish to join, it's difficult to provide highly specific examples. However, in general, we offer the following services:

• Marketplace Consultancy: This is the cornerstone of our services. If you haven't yet entered the online marketplace, our consultancy guides you through the platforms, their advantages and disadvantages, and commission structures, ensuring you make informed decisions.
• Product Optimization: When adding products to your marketplace presence, we optimize titles, descriptions, hashtags, and category texts in line with platform algorithms. This ensures your products are properly categorized and appear on the first pages of search results.
• Advertising Management: Many marketplaces offer promotion options to help brands highlight their campaigns and products. We actively manage these ads to ensure your products appear on users' homepages and gain maximum visibility.
• Payment Solutions: While some marketplaces handle payments through their own systems, others require you to set up payment methods. For global platforms, we provide support to manage e-wallets, cryptocurrency, and other payment processes efficiently.

These services are customized based on your business volume and product inventory. We have the capability to serve not only businesses operating in Turkey but also brands aiming to sell globally.

How We Manage Your Marketplace Operations

At Creamake, our marketplace management process is structured, scalable, and tailored to each business's size and growth objectives. We follow a step-by-step, cumulative approach, ensuring that every stage builds on the previous one.

We begin by understanding our clients' expectations and defining clear objectives. Based on these insights, we determine the most suitable marketplace platforms and initiate the execution process. The key steps we follow throughout this journey are outlined below:

Marketplace Selection Based on Platform Type

Understanding different marketplace types allows you to choose the most suitable platforms and achieve more efficient results. For this reason, our priority is to help you identify marketplace models and ensure your brand is positioned on the most appropriate platforms. Marketplace types are categorized as follows:

• Horizontal Marketplaces
• Vertical Marketplaces
• Global Marketplaces

As part of our marketplace consultancy service, we provide detailed insights into how each model operates. Based on your objectives, we select the most relevant platforms and proceed with the next stages of the process.

Marketplace Integration

Once you establish a presence on a marketplace, your brand effectively operates a virtual store. At this stage, the key step is integrating your products and services into the marketplace infrastructure. Our team designs a comprehensive store setup that enables all your products to be listed and managed simultaneously, ensuring a seamless and efficient sales operation.

Product and Inventory Management

The scale of a business and its inventory levels require consistent and accurate product tracking. Sales are monitored systematically, and inventory levels are continuously updated. Out-of-stock products are promptly removed to maintain accuracy and protect customer trust.

Order Tracking

Orders placed online are clearly monitored through marketplace platforms. From the moment a customer completes a purchase, we ensure timely status updates such as "Preparing" and "Shipped." This transparent process helps build a professional brand image while increasing customer satisfaction, reviews, and follower engagement.

Advertising Management

Throughout the advertising process, we utilize a wide range of digital marketing strategies, including SEO, SEM, remarketing, and social media advertising. This multi-channel approach increases your product visibility across various platforms and delivers measurable improvements in sales performance in the short term.

Creamake provides both SEO services and comprehensive digital marketing solutions, ensuring a fully integrated and results-driven advertising strategy.

Sales Management

Pricing decisions made during marketplace integration directly impact profit margins. For this reason, our team analyzes marketplace commission rates, shipping costs, and product expenses in detail. Sales procedures are structured to ensure profitability, with continuous monitoring of revenue and expenses.

What Is Trendyol Store Management?

Trendyol store management refers to the professional execution of all operational processes for stores established on the Trendyol platform.

It aims to increase your brand's visibility while ensuring operational efficiency across all store activities.

As a performance marketing agency, Creamake develops data-driven strategies to help your brand effectively reach its target audience on Trendyol and achieve measurable growth in sales performance.

What Should You Consider When Choosing a Trendyol Store Management Package?

When selecting a Trendyol store management package, the following criteria should be carefully evaluated:

• Scope of services
• Performance tracking and reporting
• Agency experience and expertise

Choosing the right package is one of the key steps in improving your store's overall performance.

What Are the Advantages of a Trendyol Store Management Package?

The key benefits of using a Trendyol store management package include:

• Operational efficiency: Your store operations are managed by a professional and experienced team.
• Increased visibility: Your products are optimized in line with Trendyol's algorithms to improve discoverability.
• Time savings: You can focus on your core business and strategic goals.
• Customer satisfaction: Seamless customer communication and fast issue resolution lead to happier customers.
• Higher sales performance: Effective campaign and discount management helps increase revenue.

These advantages strengthen your store's competitive position and support sustainable sales growth on Trendyol.

Why Should You Choose Professional Trendyol Store Management?

Professional management for your Trendyol store is a key driver of long-term success.

• Experienced team: Specialists with in-depth knowledge of Trendyol algorithms improve your product visibility.
• End-to-end process management: All operations, from campaign execution to order tracking, are managed seamlessly.
• Rapid issue resolution: Customer inquiries and technical challenges are handled quickly and efficiently.
• Performance optimization: Data-driven reporting and analysis identify growth opportunities and support continuous improvement.
• Competitive advantage: Professional support helps your brand stay ahead of competitors.

This service plays a critical role in ensuring sustainable growth and consistent performance for your Trendyol store.